Question 1

How much do I pay online?

Accepted Answer

For most activities a small deposit — you pay the rest to the provider on the day. For some offers, the car rental among them, you pay nothing online and the full amount to the provider. Which applies to your booking is shown before you confirm.

Question 2

Can I cancel or change my booking?

Accepted Answer

Cancellation terms vary by activity. Contact the provider using the details on your booking confirmation — if you're staying at a Tsokkos hotel, the front desk is happy to help too.

Question 3

Where is my ticket?

Accepted Answer

Right after booking you get a secure link by email. It opens your e-ticket with QR code and booking code — just show it on your phone at the meeting point, no printing needed.

Question 4

What languages are supported?

Accepted Answer

Explorio is available in 11 languages — English, German, Greek, Russian, Spanish, French, Italian, Polish, Czech, Serbian and Hungarian. Most providers run their activities in English; other languages depend on the provider.

Question 5

How can I pay?

Accepted Answer

If there is a deposit, it is handled securely through Stripe — major credit and debit cards plus wallets such as Apple Pay and Google Pay. Where an offer takes nothing online, the provider's own payment methods apply on site.

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